How to use email with Apple Mail

Disable Junk Filter

We suggest to disable Apple Mail's junk filter (Preferences -> Junk Mail -> Uncheck Enable junk mail filtering), as it typically yields many false positives and we have our own spam filter on the D-PHYS mailserver.

Add a new D-PHYS email account

When you first start Apple Mail, you will automatically be presented with a dialog to add an account. If you are already using Apple Mail, go to Preferences -> Accounts and click the + in the lower left corner to add a new account. Select Add Other Mail Account.

Next you will be prompted for your full name, email address and D-PHYS password.

In the next window, select IMAP as account type. The incoming mail server is and fill in your D-PHYS username and password.

In some cases you are requested to confirm the incoming mail server settings. Make sure to check SSL to enable encryption.

Next enter as outgoing mail server.

In a final step confirm to use SSL and password authentication when sending mails.

You should now be able to read and send emails from Apple Mail.

Check Settings for Receiving Mail

This section helps you to check your settings. This can be useful if you have already set up your D-PHYS mail account but experience problems. Open the Apple Mail Preferences and select the Accounts Tab. Your settings should more or less correspond to what is shown below.

In particular Use SSL must be checked in the Advanced settings, as well as Password for authentication.

Check Settings for Sending Mail

If you have trouble sending emails please compare your settings to the screenshots below. First you need to click Edit SMTP Server List from the Outgoing Mail Server drop-down menu.

The description is arbitrary, but the outgoing server name is

Make sure Use SSL is checked and that your D-PHYS username and password are correct. The port can either be 25 or 587.

Further Reading