The IT Services Group (ISG) of the Department of Physics (D-PHYS) maintains and manages the IT infrastructure of the Physics Department. All members of the department (employees, students, guests) as well as other people (inside or outside of ETH) may use these services. Our support is targeted primarily on the needs of the D-PHYS. Others can use the services on an "as is" basis, as long as they are not stretching our resources too much. In this way we hope to support academic cooperation.
Many of our services are open to everyone, but others require authentication by a physics account. Please note that we may terminate an account temporarily or permanently if we suspect any abuse.
Some of our services cover basic infrastructure needs available to the whole department while others address individual requirements in groups or institutes.
To secure our services (e.g., HTTPS on all web sites or SMTP and IMAP on the mail server) we employ three different types of SSL certificates: all public websites use a commercial certificate and hence should work on all browsers without any security warning. Other internal sites that don't require a commercial certification are protected by either CAcert or the ISG D-PHYS signed certificate. For those, the two root certificates need to be imported into the web browser. On our managed workstations this has already be done by us. On non-managed machines or at home, you're advised to add the ISG D-PHYS and CAcert Root CA Certificates. See How to configure web browsers for details.
As of Jan 1 2011 the hardware purchase process has been changed in order to give professors full control over their IT funds. The Informatikkoordinator in your institute acts as your local contact person.
List of Services
A non-exhaustive list of our IT services can be found here.