Fix Outlook problems
Outlook Sync problems
When Outlook do not sync all your Email folders for new mails or webmail / your mobile device have not the same items like outlook.
Then you have a sync issue in your Outlook application. Here are two little steps to fix this problem.
To prevent sync problems. Use at least as possible different mail clients and close your mail program when you leave your workplace.
Locate the sync issue
When you are thinking there is something strange with your mail synchronization. Let's check it in your Outlook.
Go to the FolderView: Bottom left a click on the three dots -> then click on
Go to your mailbox where you have the problem.
Take a look for the folder
Sync Issues-> If you have a problem, you will find some messages what are not syncing now. Go to the first error message to find out where the problem is.
Sometimes are here tonnes of messages and if you can't find the first message go to the fix
Fix the problem
IMAP folders with special characters
Outlook allows you to use some characters that are not allowed in IMAP. Also use just one of these characters to name your IMAP folder.
other characters can make problem.
Find the Folder from the step before or Rename all folders with special characters
Two Inbox folder
Sometimes can it happen, that you have two Inbox folders. One called
Inbox and one
Posteingang. This can happen when you change your language in Outlook.
To fix this problem you will need delete the cache folder in your local storage at
%LOCALAPPDATA%\Microsoft\Outlook\[YOUR Cachefile]. But be sure that your your mailbox is in sync with the webmail (take a look at Locate the sync issue), if not you will lose some data.
Prevent Outlook from sending
Some user have problems with Outlook because the recipients, for instance Apple Mail users, don't see the whole mail but only a
To prevent this issue you should change your text format to
Plain Text or
HTML. If you have still the problem add the following key in the registry.